Privacy Policy

Effective Date: December 10, 2025

This Privacy Policy explains how universityyatra.com (“we”, “us”, or “our”) collects, uses, discloses, and protects personal information about users (“you” or “user”) of the website located at universityyatra.com (the “Website”). By using the Website or providing information to us, you consent to the collection and use of information in accordance with this Policy.

1. Definitions

Personal Information: Data that identifies or can be used to identify an individual (for example: name, email address, phone number, postal address).
Non-Personal Information: Aggregate or anonymous data that does not identify a specific individual (for example: browser type, device model, usage statistics).
Service Providers: Third-party companies or individuals that provide services on our behalf (for example: hosting, analytics, payment processors).

2. Information We Collect

2.1 Information You Provide

When you interact with forms, contact support, register for services, or communicate with us, we may collect Personal Information such as:

Full name
Email address
Phone number
Date of birth (where required)
Academic history and documents you submit (transcripts, passports, identity documents)
Payment and billing information (where applicable – note we may use third-party payment processors)
Any other information you choose to provide

2.2 Information Collected Automatically

When you visit the Website, we automatically collect certain Non-Personal Information through cookies and similar technologies, including:

IP address
Browser type and version
Device type and operating system
Referring website and pages visited
Time and date of access
Usage and performance data

2.3 Cookies and Tracking

We use cookies and similar technologies to remember preferences, analyze usage, and serve relevant information. You may control cookies through your browser settings or use built-in mechanisms to opt out of certain analytics cookies. Disabling cookies may affect functionality on the Website.

3. How We Use Your Information

We use Personal and Non-Personal Information for purposes including, but not limited to:

Providing and operating the Website and our services
Responding to your inquiries and customer support
Processing applications, registrations, and payments
Assessing eligibility and offering personalized program recommendations
Sending transactional communications, service notices, and updates
Marketing communications, where you have consented or as permitted by law
Improving and personalizing the Website, content, and user experience
Fraud detection, security, and legal compliance

4. Legal Bases for Processing (where applicable)

When applicable under privacy laws, we process your data on one or more of the following bases:

Consent, when you opt-in to receive communications
Performance of a contract (e.g., to deliver services you requested)
Legal obligation (e.g., to comply with government or regulatory requirements)
Legitimate interests (e.g., to improve the Website, prevent fraud, or pursue collection)

5. Sharing and Disclosure of Information

We may share Personal Information with:

Service Providers: Hosting providers, analytics, email delivery systems, payment processors, and other vendors who help deliver services.
Academic Partners: Universities or educational institutions you apply to, if you request us to share application materials or give consent for submission.
Legal Requests: Where required by law, subpoena, court order, or government request.
Business Transfers: In connection with any merger, acquisition, sale of assets, or financing.

We require service providers to use Personal Information only for the purposes we authorize and to maintain appropriate security measures.

6. International Transfers

Your information may be stored and processed in India or in other countries where our service providers are located. Laws and protections may differ between jurisdictions. By using the Website, you consent to transfer of information to countries outside your home country.

7. Retention of Data

We retain Personal Information as long as necessary to provide the services, fulfill legal obligations, resolve disputes, and enforce agreements. Specific retention periods vary by data type and purpose; where possible we apply reasonable limits and periodically delete or anonymize information no longer required.

8. Your Rights

Depending on your jurisdiction, you may have rights including:

Access to the Personal Information we hold about you
Correction of inaccurate or incomplete information
Deletion or restriction of processing in certain circumstances
Objection to certain processing activities
Portability of your data (where applicable)
The right to withdraw consent where processing is based on consent

To exercise these rights or to request data access, correction, or deletion, contact us at support@universityyatra.com. We may require identity verification before responding to requests. We will respond within the timeframes required by applicable law.

9. Security

We implement reasonable technical and organizational measures intended to protect Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based service can be 100% secure. We encourage you to take steps to protect your data (for example, by keeping credentials confidential).

10. Children’s Privacy

The Website is not directed at children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect Personal Information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete the information.

11. Third-Party Websites and Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of any third-party sites you visit.

12. Marketing Communications

If you opt in to receive marketing communications, we may send information about programs, events, offers, or news. You can unsubscribe from marketing emails using the unsubscribe link in the message or by contacting us at support@universityyatra.com. Even if you unsubscribe, we may still send transactional or service-related communications.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised Policy on this page with an updated Effective Date. Your continued use of the Website after such changes constitutes acceptance of the updated Policy.

14. Contact

If you have questions, concerns or requests related to this Privacy Policy, please contact us:

Email: support@universityyatra.com
Website: universityyatra.com

15. Legal Disclaimer

This Policy describes our practices and does not create any contractual or legal rights for users. For legal advice about privacy compliance, please consult a qualified lawyer.